Privacy Policy

At Timeless Connections, LLC dba Touring In The Black Hills, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information to provide you with the best tour experience:

Personal Details: Name, address, phone number, email address
Payment Information: Credit card details (stored securely on our system)
Technical Data: IP address and other related information through cookies
Analytics Data: We may also collect data related to how you interact with our website for analysis purposes (e.g., page views, time spent on the site, and other engagement metrics).

2. How We Use Your Information

Your personal information is used to:

Process your bookings and payments
Communicate with you regarding your tour details, changes, or updates via email or phone
Improve the user experience on our website, including by using analytics data to better understand customer preferences and behavior
Improve our services and offerings
Comply with legal obligations (if necessary)

3. Do We Sell Your Data?

No, we will never sell your personal information to third parties. Your data is kept private and used solely for the purposes of providing you with our tour services.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies may collect information such as your IP address and preferences, helping us personalize your experience on our site. You can manage or disable cookies in your browser settings. Additionally, we may use cookies for analytics purposes to gather data on how visitors interact with our site.

5. Data Security

We take reasonable measures to protect your personal data, including secure storage of your credit card information and other sensitive details. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. How We Communicate With You

We may contact you via email or phone with information about your tours, confirmations, and other relevant details. We do not communicate with you via traditional mail.

7. Third-Party Services

We may use third-party service providers to help with our operations, such as payment processors and email services. These third parties will only have access to your personal data to the extent necessary to perform their services.

8. Retention of Data

We will retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Data Transfer

Your personal information may be stored or processed in countries other than your own. By using our services, you consent to the transfer of your personal information to these countries and the processing of it in accordance with this Privacy Policy.

10. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information about a child, please contact us so we can take appropriate action.

11. Legal Compliance

If you are located in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict, or object to the processing of your data. To exercise these rights, please contact us directly.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) to request access to, delete, or opt-out of the sale of your personal data. To make a request under the CCPA, please contact us at info@touringintheblackhills.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or how your data is being handled, please contact us at:

Timeless Connections, LLC
dba Touring In The Black Hills
info@touringintheblackhills.com
605-430-2029

Effective Date: March 9, 2025